Customer Facing Portals Simplify Web Technology

Empoint customer-facing portals provide TPAs and agencies the web tools required to enhance and extend customer relationships. Empoint portal solutions support benefit communication, provide intuitive online enrollment tools and generate rules based eligibility transactions that maximize efficiency for all participants in your benefit service deliveries. While everyone loves to reduce cost and improve efficiency, Empoint’s portal suite will also dramatically improve your competitive position for new business and retention of existing clients.

Empoint simplifies the use and delivery of web technology. Our solutions improve internal administration workflows and provide web portals to TPA and agency clients for administration, communication, and enrollment of employee benefits. ADMINISTER with FirstPOINT – Centralized data access and management of 20+ benefit plan types including eligibility lookup and maintenance, flexible plan, pricing and benefit group rules engines, secure online reporting, and online form and document repositories are a few of the tools available with FirstPOINT. Whatever your organizations unique approach, Empoint can assist in executing your strategy for administrative support services with FirstPOINT. COMMUNICATE the ViewPOINT – Supplement or eliminate expensive hard copy booklets, SPD’s and information sheets with low cost, always accessible web-based content. ViewPOINT provides a branded member access portal that is data driven based on each unique client set up. Empoint’s InfoSpace content modules provide highly targeted plan and decision support information, power product cross selling efforts or extend additional info on any topic you or your client wish. ENROLL in MarketPOINT – provide unparalleled versatility for open enrollment and/or new hire and life event processing via MarketPOINT. Empoint’s Rich Internet user interface delivers intuitive, rules based member enrollment functionality. Empoint’s robust request processing system provides the ultimate in security, data validation and flexible workflow at the client level. Craft client centered enrollment strategies with Empoint’s 20+ unique benefit plan types or configure a standardized online enrollment delivery for your TPA’s core administered products. MarketPOINT delivers online enrollment.